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Privacy Policy

GDPR Privacy Policy - Framework

Privacy Policy

Last Updated: 10 - 01 - 2025

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1. Introduction

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in compliance with the General Data Protection Regulation (GDPR).

 

2. Data Controller

Motogende

For the purposes of the GDPR, Motogende is the data controller responsible for your personal data.

 

3. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number.

  • Usage Data: Information about how you interact with our website and services (e.g., pages visited, time spent on the site, IP address).

  • Transactional Data: Details of any transactions you make through our services.

  • Other Information: Any additional information you choose to provide voluntarily.

 

4. How We Use Your Data

We use your personal data for various purposes, including to:

  • Provide, operate, and maintain our website and services.

  • Improve your experience on our website.

  • Process transactions and send related information, including purchase confirmations and invoices.

  • Communicate with you, including for customer service and support.

  • Monitor and analyze usage and trends to improve our services.

  • Comply with legal obligations and protect our rights.

 

5. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: When you have given explicit consent to process your personal data for a specific purpose.

  • Contract: To fulfill our contractual obligations to you.

  • Legal Obligation: To comply with a legal obligation.

  • Legitimate Interests: When processing is necessary for our legitimate interests, provided these are not overridden by your rights and interests.

 

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:

  • The amount, nature, and sensitivity of the personal data.

  • The potential risk of harm from unauthorized use or disclosure of your personal data.

  • The purposes for which we process your personal data and whether we can achieve those purposes through other means.

  • The applicable legal requirements.

 

7. Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. This includes:

  • Encryption: Personal data is encrypted both at rest and during transmission.

  • Access Controls: Restricted access to personal data to only those employees or contractors who need it to perform their job functions.

  • Regular Assessments: Regular security reviews and vulnerability assessments to identify and address potential risks.

 

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to your personal data.

  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.

  • Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.

  • Right to Restrict Processing: You can request the restriction of processing your personal data.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

  • Right to Withdraw Consent: If we process your data on the basis of consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided in Section 2.

 

9. Third-Party Data Sharing

We do not sell your personal data to third parties. We may share your data only when necessary to provide our services, comply with legal obligations, or protect our rights. All third parties with whom we share data are required to uphold the same standards of privacy and security.

 

10. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or other legally approved mechanisms.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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